Effective site management is one of the most important factors in determining the duration of a study. A site that isn’t active is a site that isn’t enrolling. Accelerating site activation shortens study timelines resulting in faster access to your clinical data and study results.

A typical Symbios Clinical site management team includes a project manager leading a team of well-trained, professional in-house CRAs. Symbios site management team members are GCP trained, well versed in medical device technology and therapeutic space, and Certified Clinical Research Associates (CCRA credentials).

Our expert site managers (CRAs) work closely with sites to expedite the site activation process, support the site with protocol training and study related questions, maintain communication through the trial, facilitate faster enrollment and drive the data cleaning process. They develop strong relationships with the site that last through the entire trial, and use a proven process that ensures timely IRB submission and study agreement execution. This approach leads to shorter activation times and ultimately shorter trials.

We recognize that clinical site personnel are often not only researchers but also customers and realize the importance of balancing aggressive site management and customer care. Our extensive training on customer focused quality, as well as internal customer service controls, ensure that you and your customers get the best possible service without compromising study quality.

Symbios Clinical will customize the site management service to each customer's specific needs. Typically specific individuals (CRAs) are assigned to support research sites to provide the following services:

• Site selection and pre-qualification support
• Training on Clinical Investigational Plan and specific study procedures
• Proactive site management to achieve enrollment readiness (e.g. IRB/MEC approval, informed consent review / approval, clinical trial agreement completion, etc.)
• Site management during enrollment / follow-up phase
• Clinical Trial Agreement (CTA) negotiation
• Assistance with preparation for onsite monitoring visits
• Facilitation of site payments Tracking and reporting site performance metrics
• Customer Experience / MDR reporting Data Cleaning / Query Resolution